|
2010
Course List |
|
(All programmes are
eligible for reimbursement under the HRDF - SBL Scheme and are held in Kuala Lumpur unless otherwise
stated)
Last Updated:
19 August 2010 |
AUGUST
SEPTEMBER
OCTOBER
PENYELENGGARAAN & OPERASI STOR
(A951) |
Date: 2 & 3 Ogos
2010
|
Venue:
The Legend Hotel,
Kuala Lumpur |
|
|
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|
Penumpuan Kursus:
|
|
Tatacara
penerimaan yang berkesan |
|
Pengestoran barang-barang dengan tersusun |
|
Sistem
Lokasi yang berkesan |
|
Keselamatan stor |
|
Ketepatan
rekod dan akauntabiliti |
|
Menganalisa
inventori Pengeluaran yang tepat |
|
|
Kandungan Kursus:
|
Hari Pertama
|
PENGENALAN
|
|
Fungsi stor |
|
Ekonomi stor |
|
Matlamat stor |
OPERASI STOR
|
|
Penerimaan dan pemeriksaan |
|
Prosedur dan dokumentasi |
|
Penolakan dan tuntutan |
Latihan / Kes
|
PENGESTORAN
|
|
Tujuan |
|
Tatacara pengestoran |
|
Sistem lokasi |
|
Pergerakan barangan |
PERALATAN KENDALIAN BAHAN-BAHAN (MHE) |
|
Kepentingan PKB |
|
Jenis PKB dan keselamatan |
KUALITI |
|
Maksud |
|
Kualiti pergudangan |
MENGANALISA INVENTORI
|
|
Tahap perkhidmatan |
|
Analisa ABC |
Hari Kedua
|
KAWALAN INVENTORI
|
|
Pentingnya inventori |
|
Jenis inventori |
|
Sistem kawalan stok |
|
Kos-kos inventori |
KESELAMATAN
|
|
Nilai barang |
|
Pentingnya keselamatan |
KETEPATAN REKOD DAN AKAUNTABILITI
|
|
Kepentingan rekod |
|
Ketepatan rekod inventori |
|
Keberkesanan ketepatan rekod |
|
Sistem komputer dan sistem tradisional |
|
Fungsi-fungsi EDI |
PENGELUARAN
|
|
Prosedur dan dokumentasi |
|
Pemilihan dan bungkusan |
PERKHIDMATAN PELANGAN
|
|
Unsur - unsur perkhidmatan |
|
Tempoh
perputaran |
|
Tahap perkhidmatan |
Rumusan
|
▲Top
PERUBAHAN SIKAP:
(A946)
Ke Arah Pembinaan Pekerja Yang
Lebih Efektif dan Inovatif |
Date: 2 & 3 Ogos
2010
|
Venue:
The Legend Hotel,
Kuala Lumpur |
|
|
|
|
Objektif Kursus:
|
|
Diakhir kursus, peserta akan mendapat kemahiran
dan memahami : |
|
Faktor-faktor yang mempengaruhi perubahan
organisasi |
|
Mekanisme perubahan sikapbahan |
|
Mengubah sikap manusia |
|
Pusingan/kitaran hidup satu-satu organisasi |
|
|
Kandungan Kursus:
|
Hari Pertama
|
TRANSFORMASI MINDA DAN PERUBAHAN SIKAP MANUSIA
|
MEKANISME MENGUBAH SIKAP MANUSIA
|
MEMBANGUN POTENSI DIRI
|
Hari Kedua
|
PEMBINAAN SIKAP POSITIF DAN INOVATIF
|
AKTIVITI 1: NEGATIF VS. POSITIF
|
INDIVIDU POSITIF
|
AKTIVITI 2
|
BUDAYA KERJA KELAS PERTAMA
|
RANCANGAN TINDAKAN
|
▲Top
PENGURUSAN STRESS:
(A947) |
Date: 4 Ogos
2010
|
Venue:
The Legend Hotel,
Kuala Lumpur |
|
|
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|
Objektif Kursus:
|
|
Mengurus masa dengan lebih
berkesan |
|
Boleh mengawal minda dan diri ketika menjalankan tugas dan
berkeluarga |
|
Boleh mengesan petanda-petanda stress |
|
Mengetahui kaedah dan amalan mengawal stress |
|
Meningkatkan perhubungan sesama
manusia |
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Meningkatkan produktiviti dan
kualiti perkhidmatan |
|
|
Kandungan Kursus:
|
STRESS DAN KESANNYA
|
PUNCA - PUNCA STRESS (INDIVIDU DAN TEMPAT KERJA)
|
AKTIVITI
- MENGENAL PASTI STRESS
|
PETUNJUK STRESS DI DALAM ORGANISASI
|
KAEDAH MENGURUS STRESS
|
MENGURUS KONFLIK DALAM ORGANISASI
|
KAEDAH PERLAKSANAAN KERJA CEMERLANG
|
▲Top
PRACTICAL BUSINESS
WRITING FOR TODAY'S EXECUTIVES (A949) |
Date: 4 & 5
August 2010
|
Venue: The
Legend,
Kuala Lumpur |
|
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Course Objectives: |
|
Identifying
personality traits |
|
Writing
styles |
|
Pitfalls
of business writing |
|
Writing persuasively |
|
Dos and Donts in writing |
|
|
|
Course Content: |
|
|
|
Why Communicate In Writing? |
|
·
The importance of the written word |
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·
Trends in modern global communication - Email,
etc... |
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The Basics Of Writing - Letters |
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·
Simplicity of language |
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·
Choice of writing style |
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Style to suit targeted audience |
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·
Importance of formatting/layout |
|
·
Starting and closing the letter |
|
|
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The Basics of Writing - Memos |
|
·
Types/varieties of memos |
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·
When to choose memo? |
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·
Choice of language / words |
|
·
Targeted audience: superior or subordinate |
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·
Starting and closing memo |
|
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Grammatical Errors to Avoid |
|
|
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The Basics of Writing -
Components of Letters / Memos |
|
·
Sentence structure |
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·
Order of information |
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·
Paragraph structure |
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·
Rhythm, tone and style |
|
·
Common errors to avoid |
|
·
Importance of editing your writing |
|
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Types of Business Letters |
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·
Cover letters |
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·
Letters of inquiry |
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·
Letter of recommendation |
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·
Letters of exchange |
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·
Letters of understanding |
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·
Reminders |
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·
Complaints |
|
·
Follow up letters |
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·
Letter of apology |
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·
Rejection letter |
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·
Congratulatory letter |
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·
Bereavement letter |
|
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Further Types of Memos
|
|
·
Reminders |
|
·
Approval / rejection |
|
·
Considering application for
|
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·
Memo to recommend promotion / increment / bonus |
|
·
Memo of recommendation to appoint / discipline, etc. |
|
·
Memo on accident |
|
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Report Writing
|
|
·
Short and long reports |
|
·
When to decide whether a report is short / long |
|
·
Types of short report |
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·
Progress reports |
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·
Periodic reports |
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·
Incident reports |
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·
Justification reports |
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Minutes Writing
|
|
·
Types of meetings |
|
·
Taking minutes at meetings |
|
·
What is to be recorded? |
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·
Writing in reported speech |
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·
Format for writing minutes |
|
·
Checking accuracy of minutes |
|
·
Follow up action on minutes of meeting |
▲Top
COACHING &
ON-THE-JOB TRAINING
(A948)
|
Date: 5 & 6
August 2010
|
Venue: The Legend
Hotel,
Kuala Lumpur
|
|
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|
Learning Focus: |
|
State what is coaching |
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Explain the coaching continuum |
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List the characteristics of a good coach |
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Apply the coaching process |
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Differentiate between Training and Learning |
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Define what are competencies |
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Explain what is On-The-Job Training |
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Design a simple On-The-Job Training Manual
|
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Identify areas to apply On-The-Job training at the workplace |
|
|
|
Program Content: |
|
|
|
1.
COACHING |
|
·
Introduction to Coaching |
|
·
Characteristics of a good coach |
|
·
Role of a Coach |
|
·
Role of a Coachee/Trainee |
|
|
|
2.
COACHING AS A TOOL |
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·
Traditional management model |
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·
Coaching management model |
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·
Critical success factors of coaching |
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·
Obstacles to coaching |
|
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3.
THE COACHING MODEL |
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·
The Coaching for performance model |
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·
The Coaching process |
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·
Asking the right questions |
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·
Values and beliefs in Coaching |
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|
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4.
INTRODUCTION TO TRAINING |
|
·
What is training and what is learning |
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·
What are competencies and their use at the workplace |
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·
Methods of learning |
|
|
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5.
ON-THE-JOB TRAINING (OJT) |
|
·
Introduction to On-The-Job Training |
|
·
Benefits of On-The-Job Training at the workplace |
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·
When to use On-The-Job Training at the workplace |
|
·
Planning an On-The-Job Training session |
|
·
Measuring post On-The-Job Training at the workplace |
|
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|
6.
ON-THE-JOB TRAINING MANUAL |
|
·
Designing the Manual |
|
·
Writing the manual |
|
·
Presentation style of the
material |
▲Top
|
|
Date: 23 & 24
August 2010
|
Venue: The
Legend Hotel,
Kuala Lumpur |
|
|
Key
Benefits & Highlights: |
|
How to create a database; sort; search, extract, manipulate data
for analysis |
|
All about manipulating data within a given set (database)
which is generally not covered and taught at other courses |
|
To create forms to enter data into an Excel database. It is
there as soon as Excel recognizes your set of data as a database |
|
To use the
Query Wizard and Array formulas to develop reports that have the
layout that you need, when you need them |
|
The
techniques of interfacing with Access databases; and analysing
imported data from dedicated database applications like Oracle,
PeopleSoft, and SQL Server into Excel |
|
|
Course Contents:
|
|
1.
Understanding concept of a database |
|
|
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2. Application
of logical functions (IF, NOT, AND, OR) |
|
|
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3. One-way and two-way
data tables
(when to use either one) |
|
|
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4. Creating a
Data Form, and moving around on the Form |
|
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5. Introducing
array formulas |
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6. Dimensions of an array
(one and two dimensional arrays) |
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7. Working with array
formulas
(learn application of array formulas with other built-in
Excel functions) |
|
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8. Performing operations
on an array
(some use of mathematical operators within arrays) |
|
|
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9.
Understanding some Database functions |
|
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10. Working with Lists
(understand what you can do with lists) |
|
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11. Filtering a List
(application of filters and advanced filters
for summarizing data) |
|
|
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12. Applying
Database functions with Lists |
|
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13. Using external
database file
(understand how Excel extracts data
from an external file) |
|
|
14. Performing a query
(use of Query Wizard) |
|
|
15. Analyzing data with
Pivot Tables
(another method of summarizing and presenting
data) |
|
|
|
16. Putting it all
together (case study given) |
|
|
▲Top
MANAGEMENT OF CONSTRUCTION
CONTRACTS THROUGH COMPREHENSIVE
MONITORING
PROCESSES
(A953)
|
Date: 23 & 24
September 2010
|
Venue: The Legend
Hotel,
Kuala Lumpur
|
|
|
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Program Scope: |
|
To ensure that Clients & Contractors are aware of the Progress
of Implementation |
|
To Assist in Cost-Effective & Cost-Efficient Implementation of
Construction Contracts, and a |
|
Birds Eye View of the Status of the Contract Works |
|
|
|
Contents: |
|
|
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MONITORING PROCESS A: |
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Status Reports and Contents of
Status Reports |
|
|
|
a).
List of the Contracts/Sub-Contracts |
|
·
Completed Contracts/Sub-Contracts (to be informed
for the first time only) |
|
·
Contracts/Sub-Contracts being implemented [to be
updated periodically] |
|
·
Proposed Contracts/Sub-Contras - Tenders Process
Stage [to be updated periodically] |
|
|
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·
Contracts/Sub-Contracts Original Cost [as per
LOA/Formal Contract] |
|
·
Variation Costs [Approved, Pending Approval and Anticipated]l |
|
·
Progress Claims [Paid, Pending Certification, Date
Payment Expected] |
|
·
Recovery of Advances/Deposits [if applicable] |
|
·
Facilities provided by Client to
Contractors/Sub-Contractors [Value & Recovery] |
|
|
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c).
Implementation Status |
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·
Mobilization Stage |
|
·
Construction Stage |
|
·
Completed Stage |
|
|
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d).
Exception Reports [Detailed and complete with documentation] |
|
Delays:
Physical; Financial; Compliance; and Interim Claims |
|
·
Causes and Remedies Proposed with Estimated Costs |
|
·
Recoveries from Third Parties, if Possible and Identifiable |
|
|
|
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MONITORING PROCESS B: |
|
Contract Register and Contents
of Contract Register |
|
|
|
a).
Basic Information |
|
b).
Financial Controls vis-a-vis
their Adequacy & Relevancy |
|
|
c).
Compliance with Statutory Requirements |
|
d).
Progress/Interim Payments,
Advances & Deductions |
|
|
e).
Variation/Change Orders |
|
f).
Liquidated & Ascertained Damages |
|
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g).
Completion Period & Extension of Time |
|
|
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i).
Defects Liability Period Obligations |
|
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j). Evaluation
- Performance & Implementation |
|
|
|
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MONITORING PROCESS C: |
|
Site Records and Contents of
Site Records |
|
|
|
a).
Site conditions |
|
b).
Site dairies - Measurement books |
|
|
c).
Facilities at site |
|
d).
Security and Safety measures |
|
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e).
Weather conditions |
|
f).
Site workers and supervisors |
|
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g).
On-site trainees |
|
h).
List of plant, machinery & equipment on site |
|
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i).
Acceptable materials received, used and balance |
|
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j). Materials
tested, approved and rejected |
|
|
k).
Site visits by S.O. & technical professionals |
|
l).
Site inspections by regulatory authorities and others |
|
|
m).
Work program and progress charts |
|
|
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o).
Contractor' enquiries/requests & response |
|
p).
Reports of accidents or near accidents, thefts, damages,
penalties |
|
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q).
Projects adjoining the construction site |
▲Top
PENGURUSAN FAIL &
REKOD
DAN AMALAN 5S
(A952)
|
Date: 27 & 28
September
2010
|
Venue: The Legend
Hotel, Kuala Lumpur
|
|
|
Objektif Kursus: |
|
Memahami
prinsip-prinsip, teknik-teknik moden dalam pengurusan fail/rekod |
|
Melaksanakan sistem dan pengkelasan fail secara teratur
dan bersistematik |
|
Memahami
prinsip-prinsip asas prosidur pengurusan fail |
|
Memahami
konsep Kaizen vs inovasi |
|
Memahami
falsafah dan kekuatan 5S |
|
|
Kandungan:
|
|
|
|
Pembukaan dan
Pengenalan Kursus serta Latihan 'Ice-Breaker' |
|
|
|
Pengurusan Fail /
Rekod Konsep dan Istilah |
|
|
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Sistem Fail dan
Rekod |
|
|
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Pengkelasan
Perkara |
|
|
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Kawalan
Keselamatan Fail dan Rekod |
|
|
|
Konsep Kaizen
vs. Inovasi |
|
|
|
Memahami
Falsafah dan Kekuatan 5S |
▲Top
MASTERING EXCEL
2007
FUNCTIONS & FEATURES -
FOR ADVANCED USERS
(A954)
|
Date: 4 & 5
October 2010
|
Venue: The
Legend Hotel,
Kuala Lumpur |
|
|
Course Objective: |
|
Understand the more advanced functions on features of what
Excel 2007 offers |
|
Perform various statistical analysis using the statistical
functions |
|
Analyze
data using some of the more advanced built-in features |
|
Comprehend
the more advanced text functions and its applications |
|
Perform
date and time calculations for a given period, or time |
|
Incorporate
multiple charts and understand the use of Histogram |
|
Learn
to use and invoke the Add-Ins |
|
How
best to apply a What-If analysis using the Solver |
|
|
Course Contents:
|
|
|
|
PART 1:
SUMMARIZING & ANALYZING DATA |
|
·
Advanced Subtotals |
|
·
Formatting the Subtotal Rows |
|
·
Adding and Copying with Subtotals |
|
·
Consolidating Data |
|
·
Using Array Formulas |
|
·
Applying Scenarios |
|
·
Working with various aspects of Tables |
|
·
Visualizing data using customized Data Bars, Color
Scales, and Icons |
|
·
Using Stop if True in Conditional Formatting |
|
·
Comparing Dates with Conditional Formatting |
|
·
Finding cells containing data for a given period |
|
·
Highlighting specific row and every other row |
|
·
Preventing formulas from being displayed |
|
·
Protecting entire worksheet except selected columns
or rows |
|
|
|
PART 2: WORKING
WITH PIVOT TABLES |
|
·
Creating a Pivot Table |
|
·
Rearranging Fields in a Pivot Table |
|
·
Explaining the Report Layout Options |
|
·
Using the Report Filters Feature |
|
·
Using Top 10 & Date Filters |
|
·
Handling Blank Cells |
|
·
Drilling Down in the Pivot Table |
|
·
Sorting a Pivot Table |
|
·
Using Stop if True in Conditional Formatting |
|
·
Formatting a Pivot Table |
|
·
Creating Custom Formats |
|
·
Explaining the Grouping Options |
|
·
Adding Formulas to a Pivot Table |
|
·
Changing a Calculation in a Pivot Table |
|
·
Replicating a Pivot Table |
|
·
Counting with a Pivot Table |
|
·
Using Pivot Charts |
|
|
|
PART 3:
CHARTING IN EXCEL |
|
·
Using Combination Charts |
|
·
Exploring Other Charts |
|
·
Advanced Chart Types |
|
·
Creating a Custom Layout |
|
·
Generating a Histogram |
|
|
|
PART 4:
CREATING POWERFUL FORMULAS |
|
·
Applying Goal Seek in a What-if analysis |
|
·
Converting Text to Numbers and vice versa |
|
·
Using various Date and Time Functions |
|
·
Using INDEX, MATCH, and OFFSET Functions |
|
·
Using the CONVERT Function |
|
·
Using the RAND and RANDBETWEEN Functions |
|
·
Working with Regression Analysis |
|
·
Ranking & Sorting Formulas |
|
·
General purpose IFERROR function |
|
·
New AVERAGEIF Function |
|
·
Determining the sign of a number |
|
·
Using further Text Functions |
|
·
Statistical Analysis using Statistical Functions |
▲Top
POWERFUL VALUE
NEGOTIATION
SKILLS FOR PURCHASING
(A955) |
Date: 7 & 8
October 2010
|
Venue: The
Legend,
Kuala Lumpur |
|
|
|
Course
Objectives: |
|
Handle
supplier demand for a steep price increase |
|
Negotiate
on cost-down |
|
Handle
vendor complaints and demands |
|
Resolve differences of opinion |
|
Tackling
difficult negotiation situations |
|
Impart negotiation techniques that are effective and ethical |
|
|
|
Course Outline: |
|
|
|
Module 1 |
|
·
Introduction to negotiation |
|
·
Key notes to business negotiation |
|
·
Conventional negotiations - distributive
negotiations |
|
·
Conventional tactics - old school of thought |
|
·
Negotiation myths & reality |
|
|
|
Module 2 |
|
·
Objectives of business negotiation |
|
·
Negotiation redefined |
|
·
Principled negotiation the new school; it is
about growing the pie |
|
·
Negotiation principles #1 - #4 |
|
Exercise/case study on
Negotiation |
|
|
|
Module 3 |
|
·
Preparation for negotiations knowing your BATNA &
WATNA |
|
·
Steps in Negotiation |
|
·
Sources of negotiation problems |
|
·
The negotiation matrix creating a win:win outcome |
|
|
|
Module 4 |
|
·
Procurement defined |
|
·
Procurement objectives |
|
·
Procurement situations |
|
·
Contract negotiation process |
|
·
Principles of purchasing negotiations |
|
·
What to negotiate in purchasing |
|
·
Special procurement negotiation situations sole
source, single source |
|
|
|
Module 5 |
|
·
Negotiations for supply chain efficiency |
|
·
Six steps to a better deal |
|
·
Four key elements of negotiation playing field |
|
Exercise/case study on
Negotiation |
|
|
|
Module 6 |
|
·
Negotiation tactics fundamentals |
|
·
Preparatory tactics selection of negotiator(s) |
|
·
Opening tactics |
|
·
General tactics |
|
·
Making and getting concessions the art of making
concessions |
|
·
Breaking negotiation deadlocks avoiding deal
killers |
|
·
Dealing with hardball negotiators |
|
·
Improving Negotiation skills |
|
·
Negotiation Ethics and you |
▲Top
PREVENTING AND DEALING WITH
SEXUAL
HARASSMENT
IN THE WORKPLACE
(A956)
|
Date: 12 & 13
October 2010
|
Venue: The Legend
Hotel,
Kuala Lumpur
|
|
|
|
Course Objective: |
|
Establishing a written policy on sexual harassment |
|
Drafting a grievance procedure for victim of sexual harassment |
|
Employer Inquiry on a compliant of sexual harassment |
|
Sexual harassment as a serious misconduct |
|
Counselling the victim of sexual harassment |
|
|
|
Course Content: |
|
|
|
1.
What is Sexual
Harassment? |
|
·
General Definition |
|
·
Employment Act 1955 (Amendment) - Definition of
Sexual Harassment |
|
·
Your Definition of Sexual Harassment |
|
·
Where does Sexual Harassment Occur? |
|
·
How Does Sexual Harassment Affect Your Workplace? |
|
|
|
2.
Forms of Sexual
Harassment |
|
·
Verbal Harassment |
|
·
Non-Verbal/Gestural Harassment
|
|
·
Visual Harassment |
|
·
Psychological Harassment |
|
·
Physical Harassment |
|
·
Email/Internet Harassment |
|
·
Audio (mobile phone) Harassment
|
|
|
|
3.
Environmental Factors |
|
·
Cultural AwarenessShame and Embarrassment |
|
·
Emotional Intelligence versus Discipline |
|
·
CybersexTrend or Trauma |
|
·
Awareness Factors Contributing to Sexual Harassment |
|
|
|
4.
Contributing Factors at
the Workplace |
|
·
Female Diminutive Behaviour |
|
·
Male Dominative Behaviour |
|
·
Female Economic Dependency and Vulnerability |
|
·
Seclusion in the Workplace |
|
·
Autocratic System of Management |
|
·
Female Dependence on Goodwill of Male Colleague |
|
·
Laissez-Faire Management Policy |
|
·
Abuse of Power by Management |
|
·
Poor/Lack of Standard of Conduct and Behaviour |
|
|
|
5.
Guidelines on Sexual
Harassment |
|
·
Identifying a Sexual Harassment Situation |
|
·
Who is the Accused? |
|
·
Who are the Victims? |
|
·
What is Your Experience? |
|
|
|
6.
Preventing Sexual Harassment in the Workplace |
|
·
Drafting a Company Sexual Harassment Policy |
|
·
Implementing a Sexual Harassment Policy |
|
·
Communicating the Sexual Harassment Policy |
|
·
Training on Code of Practice on Sexual Harassment |
|
|
|
7.
Complaints/Grievances on Sexual Harassment |
|
·
Complaints/Grievance Procedure |
|
·
Acting on Verbal Complainant |
|
·
Acting on Written Complaint |
|
·
Refusal to Enquire into a Compliant |
|
|
|
8.
Investigating a Sexual Harassment Complaint |
|
·
Companys Organisation Reporting and Decision Making Authority |
|
·
Choosing the Right Person |
|
·
In-house Investigation of Verbal/Written Complaint |
|
·
Duties and Functions of the Investigator |
|
·
Investigating Procedures for Sexual Harassment |
|
|
|
9.
Preparation for Domestic Inquiry on Sexual Harassment
as Misconduct |
|
·
Documentation |
|
·
Witnesses (if any) |
|
·
Role of the Investigator |
|
·
Role of the Domestic Inquiry Panel |
|
·
Rights of the Accused Employee |
|
·
Findings of the Domestic Inquiry Panel
|
|
|
|
10.
Consequent to Domestic Inquiry on Sexual Harassment |
|
·
Disciplinary Action under Section 81C of the Employment Act,
1955 |
|
·
Complaints to the Director General of Labour under Section 81D |
|
·
Compensation payable to Complainant |
|
|
|
11.
Industrial Court Awards on Sexual Harassment |
|
|
|
12.
Sexual Harassment as Criminal Offence |
|
·
Malaysian Penal Code |
|
·
Sexual Harassment as a Social Misconduct |
|
·
Police Report |
|
·
Failure to Report Incidents of Sexual Harassment |
|
|
|
13.
Counselling the Victim |
|
·
Need for Counselling the Victim |
|
·
Restoring Self-Respect and Dignity |
|
·
Avoidance of Further Incidents |
|
·
Listening Skills
|
|
·
Need for Empathy |
|
·
Remedial Action |
|
·
Management Assurance |
|
|
▲Top
LEADERSHIP &
SUPERVISORY SKILLS
FOR WOMEN
(A959)
|
Date: 14 & 15
October 2010
|
Venue: The Legend
Hotel, Kuala Lumpur
|
|
|
|
Learning Objectives: |
|
Understand the management skills needed to succeed in a rapidly
changing
environment |
|
Use delegation for effective employee development, time
management and motivation |
|
Articulate a clear vision of where your team is going, and about
how best this can
inspire and motivate the team |
|
Apply different leadership styles and recommend approaches when
the team is facing
specific challenges |
|
Increase job satisfaction and work output through coaching
|
|
Identify the characteristics of a positive team environment and
the elements necessary
to increase the creativity or
innovation within your team |
|
|
|
Course Contents: |
|
|
|
1.
A Womans Unique Strength as a Leader: How to Develop Yours! |
|
·
Individual expectations - Understanding how your strengths play
into todays management style |
|
·
Major myths about women in leadership |
|
·
An insightful self-assessment |
|
·
Why you cant be everyones best pal, and other
missteps women leaders
must avoid |
|
·
Taking risks, taking responsibility, taking action and other
crucial leadership lessons |
|
|
|
2.
Winning Motivation Techniques and Other Must-Have
Leadership Tools |
|
·
Establishing Commitment - Achieving Organizational
Goals & Approaches
to leadership |
|
·
Proven techniques for motivating your employees |
|
·
The power of sincere praise to motivate, build
loyalty and keep good employees
* The art of delegation and why some women find it so
tough
* Key negotiation strategies for getting what you
want
|
|
·
Toolbox for Goal-setting, coaching, team-building
and other supervisory essentials |
|
|
|
3.
Assertive Communication: Your Key to Leadership Success |
|
·
Assertive communication: How to be direct in a tactful,
professional manner |
|
·
Leadership styles - to confront employee |
|
·
How Tos for giving constructive feedback that results in
improved performance, not anger and defensiveness |
|
·
Uncomfortable speaking in front of others? Power
speaking skills
|
|
·
Active listening tips that double your communication
effectiveness |
|
|
|
4.
Establishing an environment for innovation |
|
·
Inspiring and enabling innovation |
|
·
What stops people being innovative |
|
·
How you can stimulate and support innovation? |
|
|
|
5.
Building Credibility and Increasing Your Visibility to Get Ahead |
|
·
Credibility - communicating the image of a total professional |
|
·
Strategies for increasing your visibility, inside and outside
your organization |
|
·
Expanding your connections through the power of networking: How
to make it work |
|
|
|
6.
Onward and Upward: Creating a Success Roadmap |
|
·
Looking beyond the boundaries of self-limiting perspectives to
determine what your version of success really is |
|
·
Be prepared! Gaining the key skills top management
looks
for in women they promote |
|
·
How a mentor can pave the way for you dont be afraid to ask! |
|
·
Guarding your personal time: The secret to avoiding management
burn-out and stress overload |
|
·
Developing your Personal Action Plan |
|
|
▲Top
CONSTRUCTION CONTRACTS
PROCUREMENT
CONTRACTS & AGREEMENTS IN
CONSTRUCTION PROJECTS
(A957)
|
Date: 18 & 19
October 2010
|
Venue: The Legend
Hotel,
Kuala Lumpur
|
|
|
|
Program Scope: |
|
Special
emphasis on Financial Implications and Prevention and Mitigation
of Mismanagement, Fraud & Corruption Possibilities. |
|
|
|
Contents: |
|
|
Responsibilities
& Role of the Board; Management;
Administrators; and Auditors |
|
|
|
Organization
Structure & Responsibilities |
|
|
·
Large-Medium-Small Organizations |
|
|
|
Financial Approval
Authorities |
|
|
·
Discretionary Authority Limits |
|
|
|
|
|
·
Procedures & Internal Controls |
|
|
|
Format of
Contract/Agreement |
|
|
·
Relevant Terms & Conditions |
|
|
|
|
|
·
Cash, Overdraft, Loan, Hire, Equity, Limited
Partnership, Others |
|
|
|
·
CWO, COD, LC, Full / Part, Shares and Others |
|
|
|
Suppliers & Service
Providers |
|
|
·
Prequalification; Database; Advertisements |
|
|
|
Procurement/Finance/Accounting/Audit/Site/Technical
Professionals |
|
|
·
Evaluation & Selection Criteria |
|
|
Human Resources In-House
Professionals & Appointed
Consultants |
|
|
·
Expertise & Skills Relevant to the Procurement |
|
|
|
Asset & Materials Sourcing |
|
|
·
Local or Imported (FOB/C&F/CIF) |
|
|
|
Packing & Delivery
Instructions |
|
|
·
Methodologies |
|
|
|
|
|
·
Local and Foreign Imports including FOREX Impacts |
|
|
|
|
|
·
Capital Assets: Machineries & Equipment Reusable /
One time usage |
|
·
Consumables: Building Materials/Office Supplies |
|
|
|
|
|
·
Single Procurement, Period, Location, Delivery
Method |
|
|
|
|
|
·
Design, Deliver, Manufacture, Construct, Fabricate,
Test, Install, Commission, Handover, After Sales Services,
Warranties/Guarantees |
|
|
|
|
|
·
Quality / Specifications / Standards and Quantity,
vis-ΰ-vis Prices |
|
|
|
|
|
·
Costs Original; Operating;Maintenance; Scrap;
Total |
|
|
|
Variation in Quantities
and Measurements - Increases / Decreases |
|
|
·
Original vis-ΰ-vis Final |
|
|
|
|
|
·
Maintenance and After Sales Service Warranties and
Guarantees |
|
|
|
|
|
·
Suppliers; Usability; Professionals; Methodologies;
In-House Professionals |
|
|
▲Top
TEKNIK PENGURUSAN
MASA YANG EFEKTIF (A958)
|
Date: 21 & 22
Oktober 2010
|
Venue: The
Legend Hotel,
Kuala Lumpur |
|
|
Objektif Kursus: |
|
Mengenalpasti
faktor-faktor yang mempengaruhi dayasaing sesebuah organisasi |
|
Mengenalpasti
ciri-ciri pembaziran masa |
|
Menilai
semula amalan-amalan semasa |
|
Mengurus
masa dengan lebih cekap serta mempunyai kesedaran yang tinggi
tentang pengurusan masa dan sikap positif di tempat kerja |
|
Meningkatkan
kecekapan pengurusan masa peribadi dan organisasi |
|
Membentuk
dengan jelas matlamat serta pelan tindakan pengurusan masa
sendiri |
|
Mengaplikasikan
konsep dan kaedah pengurusan masa secara berkesan |
|
Cara-cara
bekerja berpasukan yang efektif serta mendelegasi tugasan yang
sesuai untuk meningkatkan produktiviti |
|
|
Kandungan Kursus:
|
|
|
|
MODUL 1 |
|
·
Prinsip-prinsip Pengurusan Masa |
|
·
Rungutan/kecelaruan tentang masa |
|
|
|
B MODUL 2 |
|
·
Faktor yang mengawal masa
* Faktor luaran di luar kawalan
* Faktor Persekitaran di dalam kawalan
* Faktor individu/diri
* Sesi Praktikal |
|
|
|
MODUL 3 |
|
·
Matlamat Pengurusan Masa |
|
·
Menetapkan Keutamaan Matlamat |
|
·
Ciri-ciri keberkesanan Matlamat |
|
·
Matrik Pengurusan Masa |
|
|
|
MODUL 4 |
|
·
Kaedah Pengurusan Masa (Stephen Covey)f |
|
|
|
MODUL 5 |
|
·
Teknik Pengurusan Masa (The Swiss Cheese, 80/20) |
|
·
Panduan Log masa |
|
·
Menyimpan Log masa |
|
·
Sesi Latihan |
|
|
|
MODUL 6 |
|
·
Amalan Pengurusan Masa yang boleh membawa kejayaan |
|
|
|
MODUL 7 |
|
·
Teknik mengenal pasti pembaziran masa |
|
·
Sesi Praktikal |
|
|
|
MODUL 8 |
|
·
Rancangan Tindakan |
|
·
Sesi Praktikal |
▲Top
|
|
|